Privacy Policy

This Privacy Policy explains how Newplatformspot ("we", "our" or "us") manages personal information in connection with office repair and maintenance services delivered across Australia. We aim to handle information in a careful, proportionate way that supports service delivery while respecting expectations for confidentiality.

Scope and controller. This policy applies to interactions via our website at newplatformspot.pro, phone communications, email exchanges, and onsite works associated with Sydney and Melbourne operations. The controller for personal information is Newplatformspot Pty Ltd, 47 Lygon Street, Carlton VIC 3053, Australia.

Types of information collected. We may collect contact details (such as name, role, business address, email, and telephone), booking information (preferred dates, building access notes, and project references), and service records (work orders, photos documenting site conditions, and materials used). Where provided by you, we may also record purchase order numbers and invoicing details needed to process accounts.

Collection methods. Information is typically collected directly from you through website forms, phone calls, or email, as well as during onsite visits. Limited information may be obtained from your colleagues or building management where this assists with access coordination and safety. Our website may use cookies and basic analytics to understand general usage patterns and improve navigation.

Use of information. We use information to coordinate jobs, communicate about requests, arrange access, record work performed, issue invoices, and improve our services. With your permission, we may share updates or guidance relevant to office upkeep. You can adjust communication preferences using the contact information below.

Disclosure. Information may be shared with trusted service partners who assist with specialist tasks (for example, licensed trades) or with logistics such as deliveries. These partners receive only what is necessary for the task and are expected to handle information carefully. We may also disclose information where required by Australian law or a competent authority.

International handling. Our primary operations are within Australia. If tools used for communication or storage involve infrastructure outside Australia, reasonable steps are taken to support appropriate safeguards for the information involved.

Data retention. Service records and related correspondence are generally retained for periods aligned with operational needs, client requirements, and applicable Australian laws on record keeping. When retention periods end, information is securely disposed of or de-identified where practicable.

Security. We use a combination of administrative practices and technical measures aimed at reducing risks from unauthorised access, alteration, or misuse. These include account controls, access limitations, and prudent handling of files captured during site work. While *** method is completely free from risk, our approach focuses on proportionate protections suited to the services we provide.

Your choices. You may request access to personal information we hold about you, seek corrections, or update preferences for communications. To make a request, please contact us using the details in the "Contact" section below. We will respond in a reasonable timeframe consistent with Australian privacy guidance.

Cookies and analytics. Our site may use essential cookies for core functions and optional analytics cookies to understand aggregate performance. You can manage basic preferences through the cookie banner on the site and by adjusting settings in your browser. Analytics reports are used to improve usability and plan content that is helpful for visitors.

Third-party links. Our website may reference internal pages such as legal terms or practical resources. External social media links in the footer are provided for convenience. When visiting any external platform, their own privacy practices apply.

Children. Our services are designed for business settings and are intended for adults acting in a professional capacity.

Updates to this policy. We may revise this policy from time to time to reflect changes in services, practices, or applicable law. The latest version will be available at newplatformspot.pro.

Contact. For questions or requests regarding this policy, please contact Newplatformspot Pty Ltd, 47 Lygon Street, Carlton VIC 3053, Australia. Telephone: +61428753916. Email: Newplatformspot@outlook.com.